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The Importance of Customer Loyalty in Today’s Hospitality Business Environment

Do you remember the days when you walked into a coffee shop to get your...

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General

Meet Allan Nelson, For-sight CEO

As a native of Northern Ireland living in Edinburgh with a Scottish wife and 2...

AnnouncementsPress Release

Press Release: Great National Hotels to offer For-Sight as part of their group portfolio

Great National Hotels have partnered with Forth Communication Limited to offer Forth’s state of the art For-Sight Guest CRM as part of their portfolio.

AnnouncementsPress Release

Press Release: For-Sight Welcomes Nigel Allport

Nigel Allport, a highly respected sales executive, has over 20 years’ experience in the hospitality technology sector working with a diverse client portfolio consisting of: top tier hotel brands, luxury and boutique hotel chains, hotel management companies, resorts, franchises and independents, and business partners...

GDPR

We’re Ready For-GDPR, Are You?

With General Data Protection Regulation being implemented across the EU in exactly one month today, what changes can hotels expect to come? Read our handy blog on some hotel highlights within GDPR.

General

Don’t be the April Fool this Easter – Prosper in the rise of the Staycation

Nothing goes hand in hand quite like a long weekend and a Staycation. No rush, no panic, no patting your pockets every 10 seconds to ensure your passport hasn’t jumped out. With a definitive change in consumption since the economic downturn, cost has become an increasing factor in how people choose to spend their holidays...

General

St. Patrick’s Day – Don’t just rely on luck

Although the UK enjoyed an impromptu snow orientated national holiday last week (tip of the cap to all you Working-From-Homers and Skiing-To-Workers) our colleagues on the Emerald Isle have their own (real) national holiday coming up...

General

Mother’s Day: Let your hotel be the perfect thank you

Whether it’s your own, your children’s, or someone else’s, every Mother deserves a big thank you. With Mother’s Day on 11th March, make sure your hotel gives people the chance to say a big thank you to the original special lady in their life...

General

Don’t Be The Heartbreak Hotel This Valentines Day

We're (finally) into February, which means the most romantic day of the year is very close. No, not Pancake Day, Valentines Day! A day for couples to celebrate each other, their relationship, and most importantly, the great hotel industry. Here's how to ensure you're not the Heartbreak Hotel this Valentines Day.

General

2018: The Future Is Here

We're in the year 2018. A year that 20th Century writers dreamed of. They envisioned flying cars, sentient robots and an array of funky outfits. What we have instead are an array fuel efficient cars, mobile phones with features straight out of a Star Trek episode and, well, an array of funky outfits. But what does 2018 mean for the Hotel Industry?

AnnouncementsPress Release

PRESS RELEASE: For-Sight & Village Hotels A Successful First Year In Enabling Guest Communications

Village Hotels, a modern brand with strong leisure and recreation appeal, approached For-Sight Guest CRM seeking guidance in the replacement of their previous system. Village desired an effective Customer Relationship Management (CRM) system equipped with an email-deployment function for their central team and 29 hotel sites across the United Kingdom. With a total overhaul of all technological structure from the Property Management System (PMS) up, Village have streamlined and simplified their data management and guest communication channels with the help of For-Sight Guest CRM. The success of this overhaul is visible through the continuously improved results in ROI and increased guest retention, as well as improved engagement rates in guest communications.

Unlocking the guest Journey