Revenue Recovery

    Turn Missed Bookingsinto Loyal Guests.

    Automatically reconnect with guests who didn't complete their booking. For-Sight's Abandoned Basket, powered by Dotdigital, helps you recover lost revenue and deliver a seamless guest experience.

    Why It Matters

    Up to 80% of hotel bookings are abandoned before completion. Automated reminders encourage guests to return and complete their booking, increasing conversion rates and direct revenue.

    Typical Uplift

    10–20%

    Recovered Bookings

    How It Works

    Simple, automated, and effective - in three steps

    1

    Detect Abandonment

    Your booking engine identifies when a guest leaves without completing their reservation

    2

    Trigger Automated Email

    For-Sight's Dotdigital integration sends a personalised reminder within minutes

    3

    Track & Measure

    Monitor conversions and ROI through For-Sight's reporting dashboards

    Benefits for Hoteliers

    Effortless revenue recovery with powerful automation

    Recover Lost Revenue

    Convert 10–20% of abandoned bookings into completed stays

    Automated & Effortless

    Set it once and let the system work 24/7 without manual intervention

    Personalised Messaging

    Dynamic content reflects the guest's specific dates, room type, and preferences

    Seamless Integration

    Powered by Dotdigital's proven email automation platform

    Example Campaign

    Subject Line

    Still thinking about your stay?

    Hi [Guest Name],

    We noticed you were looking at a room for [Dates]. We've saved your details and you're just one click away from confirming your stay.

    Complete your booking today and enjoy complimentary breakfast on us.

    All content is dynamically personalised with guest details and booking information

    Compliance & Security

    All abandoned basket campaigns are delivered through Dotdigital's secure, GDPR-compliant environment and supported by For-Sight's ISO 27001 and ISO 9001 frameworks. Your guest data is protected at every stage.

    Ready to Get Started?

    Abandoned Basket is available for all For-Sight customers using Dotdigital. Contact your Customer Success Champion to enable this feature and start recovering lost bookings today.

    Enable Abandoned Basket

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    Dotdigital