Automatically reconnect with guests who didn't complete their booking. For-Sight's Abandoned Basket, powered by Dotdigital, helps you recover lost revenue and deliver a seamless guest experience.
Up to 80% of hotel bookings are abandoned before completion. Automated reminders encourage guests to return and complete their booking, increasing conversion rates and direct revenue.
Typical Uplift
10–20%
Recovered Bookings
Simple, automated, and effective - in three steps
Your booking engine identifies when a guest leaves without completing their reservation
For-Sight's Dotdigital integration sends a personalised reminder within minutes
Monitor conversions and ROI through For-Sight's reporting dashboards
Effortless revenue recovery with powerful automation
Convert 10–20% of abandoned bookings into completed stays
Set it once and let the system work 24/7 without manual intervention
Dynamic content reflects the guest's specific dates, room type, and preferences
Powered by Dotdigital's proven email automation platform
Subject Line
Still thinking about your stay?
Hi [Guest Name],
We noticed you were looking at a room for [Dates]. We've saved your details and you're just one click away from confirming your stay.
Complete your booking today and enjoy complimentary breakfast on us.
All content is dynamically personalised with guest details and booking information
All abandoned basket campaigns are delivered through Dotdigital's secure, GDPR-compliant environment and supported by For-Sight's ISO 27001 and ISO 9001 frameworks. Your guest data is protected at every stage.
Abandoned Basket is available for all For-Sight customers using Dotdigital. Contact your Customer Success Champion to enable this feature and start recovering lost bookings today.
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