UX Designer

Product Development
Edinburgh, Scotland
Posted 1 month ago

Do you want to help us transform the hospitality industry?   

For-Sight is a leader in SaaS CRM and Marketing solutions, for the hospitality sector. We’re focused on improving the way hotels, serviced apartments and other accommodation providers engage with their guests, by unlocking the guest journey with the power of data.    

We’re looking for passionate people who share our values of integrity, collaboration, ambition, and fun to join us during a time of exciting growth. If that sounds like you, and you’re looking to take that next step on your journey alongside a team of innovators looking to disrupt the hospitality industry, read on…  

 

Who are we looking for? 

We’re always looking forward, and as we continue our growth, we want to enhance our reach and tell the market about our solutions. That’s why we’re looking for a UX Designer to help support our ambitious plans.   

 

You’ll play a key role in the development of our software products by creating simple experiences and eliciting and drawing on results from user research and workflow analysis. Salary up to £40k. 

 

What you’ll do 

  • This position focuses on the following product development cycle areas; requirements gathering, user workflows, interface design, information architecture, ongoing user research and testing, measuring the effects of these activities and using insights to feedback into the process.   
  • Iterate through the design process where you will create low-fidelity sketches and wireframes, build interactive prototypes, and deliver high-fidelity designs for responsive applications.  
  • Conduct user-centered research using a variety of qualitative and quantitative methods.  
  • Deliver supporting artifacts for multiple digital strategy engagements, including user flows, experience, and customer journey maps, personas, competitive analysis, and heuristic evaluations.  
  • Recommend and enact improvements to the team’s process, tools, and communications.  
  • Work with product manager to ensure strategic product roadmaps are successfully executed.  
  • Participate in and foster a working environment where creativity, innovation, ownership, and teamwork are encouraged and rewarded.  
  • Provide mentorship to team on the value of UX and good design principles. 

 

About you! 

  • Bachelor’s degree in design or related field. 
  • Relevant work experience 
  • Portfolio of work demonstrating UX design skills and processes. 
  • Experience with HTML, CSS, Javascript 
  • Advanced knowledge of design, prototyping, and research tools

(Sketch/Figma/XD, Abstract, InVision, usertesting.com, Survey Monkey, 

Hotjar).  Strong visual design skills and understanding/knowledge of front-end 

web development/app development are a plus 

 

What’s in it for you? 

  • Industry competitive salary  
  • Company Bonus Scheme  
  • Company Pension Scheme  
  • Company Benefit Platform – Perkbox
  • 25 days annual leave plus public holidays +
  • option to purchase more
  • Subsidised Professional Development 

 

About us 

We were born in 2007 in Edinburgh, with the idea for the For-Sight CRM platform arising from issues hotels were having using the vast amounts of data they have on their guests to drive great marketing and a better experience. What was the issue? The data lived in silos on many different platforms.  For-Sight solves that problem by breaking down those silos, giving our customers a Single Guest Profile, full of rich insights, combined with powerful CRM and Marketing tools. We help hospitality businesses unlock opportunities to increase the lifetime value and experience of each guest at every stage of the guest journey.   

With customers throughout the UK & Ireland, as well as internationally, we work with businesses, such as The Belfry, Kew Green Hotels, Staycity Aparthotels, Dalata Plc, RBH Hospitality Management and many, many more. We operate remotely, but we’d provide you with everything you need to make sure you’re able to work comfortably and efficiently from home. If you’re not based in Edinburgh, this role, would require travel.  

 

Please note that we are unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK. 

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