For-Sight CEO Allan Nelson joins a panel of industry experts to discuss the latest industry news, with a focus on the COVID-19 pandemic and the hospitality industry. Check out the recording below.

First broadcast 3 April 2020.


We would like to reassure all clients and partners of For-Sight that with the appearance of the novel coronavirus (COVID-19) and following the guidelines issued by public health officials, we are fully prepared and able to continue to provide our full service.

All For-Sight colleagues are able to work remotely with a secure infrastructure and contingency plans in place, across both our Edinburgh Head Office and our Bangor NI site.

We will continue to operate as normal throughout this period.

You will not experience any disruption to the For-Sight application, or the level of support from our Client Services team during this challenging time.

Our partners at dotdigital have also provided similar reassurances, which you can find here.

We are committed to helping hoteliers through these unsettled times and will continue to run support webinars to help with guest engagement as well as continue our work with industry partners.

If we can help in any way please reach out to your Account Manager or email


With the ongoing disruption due to the Coronavirus pandemic and the guidelines issued by the Government, the number of people working from home has increased more than we have ever seen.

With working from home new to many people, it is important to ensure that everyone is working as efficiently as possible and that we are able to communicate as effectively as we did in our workplaces.

There are many apps and software solutions that can help you stay connected to your team, collaborate and keep you working together.

Collaboration and Communication


Slack allows you to collaborate easily with your colleagues. Channels can be set up for different purposes and you can instant message colleagues as well as engage in group discussions. With many integrations to other applications, Slack makes it easy to share and edit documents and work together remotely.

Slack is available as both a free application and on a subscription model.


One of the most well-known chat and video calling applications, Skype allows you to send files, create group chats, and have video calls with numerous participants. There is also a business version available called Skype for Businesses, which integrates with Microsoft Office 365 with a higher limit on participants in a call.


Zoom has become one of the most widely used platforms for video and voice conference calls, both one to one and for groups or presentations. With excellent screensharing facilities, instant messaging and the ability to share files easily.

Zoom is available as a free application, but it is worth noting the limit of 40 minutes per call on the free plan for group calls. There is no limit on the number of calls you can make however, and (as several of our colleagues discovered) you can even change the background to your video call!

Productivity and Efficiency


Trello is a web based and downloadable app that acts as a real-time bulletin board, enabling you to organise your working day as well as your team. It’s a project management tool that organises all your projects into what’s being worked on, who is working on what and when something is in a process.

Individual tasks can be customised with their own name, description and coloured label or category. Other Trello users can be manually assigned to specific tasks too, so you can cut down on lengthy email chains and have a clear view of what you and your team are working on.

Trello is available on a free plan, with additional features available on a monthly subscription.


Clockify is a time tracking application, offering a simple to use time tracker and timesheet function that lets you keep tabs on how long you are spending on various tasks as well as your team.

With working from home it can be useful to keep a log of how long you are spending on specific tasks to allow you to efficiently structure your days.


It can be hard to concentrate sometimes in an office environment when you’re surrounded by colleagues and phone calls, but with working at home it can be even harder.

Daywise is free to download from the Google Play Store and allows you to have your phone deliver notifications to you in batches at specific times, helping you to focus for specific periods on work.

Don’t worry about missing anything important though, as you can set specific apps or notification to come through as they normally would.

If you haven’t worked from home before there can be a lot to adjust to, like keeping the cat off the keyboard or getting used to a different environment than your usual workspace.

Once you have settled into a rhythm with your new method of working, we’d suggest taking the time to review the apps and tools you are using to help drive productivity and efficiency, as well as crucially communication with your colleagues.

You can check out our tips on getting set up properly for working from home here.

Since the introduction of measures by the Government, to combat the Coronavirus outbreak, many hotel staff across all departments are having to adjust to working from home for the first time.

Many people enjoy working from home and for many people in other industries remote working is business as usual for some, but others including hoteliers and their colleagues may find it leaves them feeling isolated or without the structure of a normal day.

We’ve pulled together some quick tips to make sure you’re working as efficiently as possible and keeping your spirits up.

Dress for work

When we used to think about working from home, there was the tantalising prospect of staying in your pyjamas all day. However, getting dressed and prepared as you would if you were going to work as normal won’t only help improve your state of mind, it will prepare you psychologically to start work.

Many people find dressing more formally helps them separate time ‘at work’ from downtime.

Planning and structure

Try and plan out your day as much as possible. With a lot of the structure that we are used to paused at the moment, planning your time can help you tackle the day more effectively.

Start working at your normal time, this will help put you in the right frame of mind for the working day. Equally important as starting your day as you would in normal circumstances, make sure you log off and step away from your work for lunch, or a break, just as you would in the office.

Don’t let the day drag on either, make sure you shut down your computer and log off at your normal finishing time.

Make time for a conversation

If you’re working from home, you could spend the whole day without speaking to anyone – which can be isolating. When we’re at work you’re likely to spend more time than you realise engaging with your colleagues, socially.

Make time to pick up the phone, or launch a video chat, with your colleagues rather than relying on email or messaging apps.

Why not also try scheduling in some break times with your colleagues to catch up over a coffee on Zoom or Skype?

Just because we’re working remotely, doesn’t mean we have to lose the social connection with our colleagues.

Separate and balance ‘work’ and home

Setting up a dedicated workspace, used solely for work, can help create a boundary between your home and your work. Make sure the rest of your household knows that when you are in your workspace, you are at work, you’re not at home.

Some people find background music helps them to focus on their work, however we’d suggest keeping your workspace and daytime TV as far apart as possible…

When you leave your workspace, make sure you take time to relax. Read a book, lose yourself in a box set on Netflix, listen to podcasts or spend time with your family.

Finding and maintaining separation between your work and your home life can be a balancing act under normal circumstances, but it has never been more important that we each find the balance that is right for us.




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